Terms and Conditions
Terms and Conditions – HouseDoctor
Last updated: February 15, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the HouseDoctor mobile application, website, and related services (collectively, the “App”). By accessing or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App. By using the App or Site, you agree to the collection and use of information in accordance with this PrivacyHouseDoc (the “App”) is provided by HouseDoctor AI (“HouseDoctor,” “we,” “us”).
“HouseDoctor,” “we,” “us,” and “our” refer to HouseDoctor AI, a business based in Toms River, New Jersey, USA.
1. About HouseDoctor
HouseDoctor is an informational tool designed to help homeowners better understand potential home repair issues by analyzing user‑submitted photos and descriptions and providing educational guidance and suggestions. The App is intended for informational and educational purposes only and is not a substitute for professional advice, inspection, or services from licensed contractors or other qualified experts.
You are solely responsible for any decisions or actions you take based on the App’s suggestions.
2. Eligibility and Accounts
You must be legally capable of entering into a binding agreement under the laws of your jurisdiction to use the App.
Basic use of certain features of the App may be available without creating an account.
Access to premium or subscription features may require you to create an account, provide accurate and complete information, and maintain the confidentiality of your login credentials.app-privacy-policy-generator.
You agree to promptly update your account information as needed so it remains accurate.
You are responsible for all activities that occur under your account and for maintaining the security of your device and password.
We reserve the right, in our sole discretion, to refuse service, close accounts, or change eligibility requirements, including if we suspect any violation of these Terms.
3. Subscription and Payments
Certain features of the App may be offered on a paid subscription basis.
By starting a subscription, you authorize us or our payment processor to charge you the applicable fees on a recurring basis (for example, monthly) until you cancel.
Subscription details, including price, renewal frequency, and included features, will be presented to you at the time of purchase.
You can cancel your subscription according to the instructions provided in the App or through the platform where you purchased it (for example, the Apple App Store or Google Play Store).
Unless otherwise stated, fees are non‑refundable except where required by law.
Any additional terms presented to you at the time of subscription (such as in‑app purchase terms, platform‑specific terms, or promotional conditions) are incorporated into these Terms by reference.
We may change our subscription plans and pricing from time to time; any price changes will be communicated in advance where required by law and will take effect at the start of the next billing period.
4. Acceptable Use
You agree that you will not:
Use the App for any unlawful, harmful, or fraudulent purpose.
Upload, share, or transmit any content that is illegal, offensive, abusive, harassing, defamatory, obscene, hateful, or otherwise objectionable.
Upload or share content that infringes, misappropriates, or violates the rights of others, including privacy, publicity, and intellectual property rights.
Attempt to gain unauthorized access to the App, other users’ accounts, or our systems.
Introduce viruses, malware, or other malicious code, or engage in any activity that interferes with or disrupts the App’s operation.
Use automated systems (such as bots, scrapers, or crawlers) to access the App without our prior written permission.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except where permitted by applicable law.
We reserve the right, but not the obligation, to monitor use of the App and to remove or disable any content we consider inappropriate or that violates these Terms. We may also suspend or terminate your access for violations of these Terms, as described below.
5. Your Content and License to Us
You may upload photos, videos, text descriptions, and other materials to the App (“User Content”).
You retain any ownership rights you have in your User Content. However, by submitting User Content to the App, you grant HouseDoctor a non‑exclusive, worldwide, royalty‑free, transferable, and sublicensable license to:
Use, reproduce, analyze, modify, adapt, publish, translate, create derivative works from, and display your User Content in connection with operating, maintaining, and improving the App; and
Create aggregated, anonymized, or de‑identified data derived from User Content to improve our services, models, and features.
You represent and warrant that:
You have all necessary rights, licenses, and permissions to upload and share the User Content; and
Your User Content does not violate any law or the rights of any third party, including intellectual property, privacy, and publicity rights.
We may, but are not obligated to, remove or refuse to display any User Content that we believe violates these Terms or is otherwise objectionable.
6. Informational Only; No Professional Advice
The App’s suggestions, outputs, and recommendations are provided for general informational and educational purposes only and are not intended as professional advice.
HouseDoctor does not provide or replace:
Professional engineering, architectural, structural, electrical, plumbing, gas, roofing, HVAC, or contractor services; or
Professional inspections, building code compliance evaluations, or safety certifications.
The App’s outputs may be incomplete, imprecise, or unsuitable for your particular property or situation. Certain issues—especially those involving structural elements, electrical systems, gas, roofing, water intrusion, or safety hazards—may require immediate attention from a licensed professional. You are solely responsible for determining whether to perform any repair yourself or to hire a qualified professional, and you should always follow applicable building codes, manufacturer instructions, and safety guidelines.
7. No Warranty
To the maximum extent permitted by law, the App is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement.
Without limiting the foregoing, we do not warrant that:
The App will be uninterrupted, timely, secure, or error‑free.
Any defects or errors will be corrected.
The information, suggestions, or outputs provided by the App will be accurate, complete, reliable, or suitable for your specific situation.
You use the App at your own risk.
8. Limitation of Liability
To the fullest extent permitted by law:
HouseDoctor AI and its owners (including William Levier), officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to property damage, loss of data, loss of profits, business interruption, or personal injury, arising out of or in connection with your use of, or inability to use, the App, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any and all claims arising out of or relating to the App or these Terms shall not exceed the greater of:
The amount you paid to us for use of the App in the three (3) months immediately preceding the event giving rise to the claim; or
Fifty U.S. dollars (USD $50).
Because some jurisdictions do not allow the exclusion or limitation of certain damages, some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
9. Indemnification
You agree to indemnify, defend, and hold harmless HouseDoctor AI and its owners (including William Levier), officers, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
Your use of or access to the App;
Your violation of these Terms;
Your violation of any applicable law or regulation; or
Any User Content you submit, upload, or share through the App.
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and in such cases you agree to cooperate with our defense of such claims.
10. Third‑Party Services
The App may integrate or interact with third‑party platforms, tools, or services (such as cloud providers, analytics tools, app stores, or payment processors). Your use of such third‑party services may be subject to their own terms of use and privacy policies, which we do not control and for which we are not responsible.
We are not responsible for, and do not endorse, any third‑party websites, services, or content.
11. Changes to the App and to These Terms
We may modify, suspend, or discontinue all or part of the App at any time, with or without notice. We may also update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes, we may provide additional notice (for example, within the App or on the Site). Your continued use of the App after changes become effective constitutes your acceptance of the updated Terms.
12. Termination
We may suspend or terminate your access to the App, with or without notice, if:
You violate these Terms;
We are required to do so by law or by a platform (for example, app store) policy; or
We decide to discontinue the App or any part of it.
Upon termination, your right to use the App will immediately cease. Sections that by their nature should survive termination (including but not limited to ownership, license grants, disclaimers, limitation of liability, and indemnification) will survive.
You may stop using the App at any time. If you wish to delete your account (if applicable), please contact us using the information below.
13. Governing Law and Dispute Resolution
These Terms and any dispute arising out of or relating to them or the App shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict‑of‑law principles.
Any legal action or proceeding arising out of or relating to these Terms or the App shall be brought exclusively in the state or federal courts located in or nearest to Toms River, New Jersey, and you consent to the personal jurisdiction and venue of such courts.
Nothing in this section limits our ability to seek injunctive or equitable relief in any jurisdiction.
14. Contact Information
If you have any questions about these Terms or the App, please contact us at:
HouseDoctor
HouseDoctor AI
Toms River, New Jersey 08753, USA
Email: support@housedoctor.ai
15. Disclaimers and High Risk Warnings
General Disclaimer:
IMPORTANT SAFETY NOTICE
HouseDoc provides general DIY guidance based on AI analysis.
THIS IS NOT PROFESSIONAL ADVICE
• Electrical, gas, plumbing, structural repairs REQUIRE licensed professionals
• Always follow local building codes and permits
• Stop immediately if you're unsure or uncomfortable
• HouseDoc, its creators, and affiliates are not liable for any injury, damage, or loss
For complex repairs, call a licensed contractor.
Warnings:
1) Electrical Work Warning
High‑Risk Work – Electrical
Electrical work can cause severe injury, death, fire, and property damage if done incorrectly. In many areas, electrical work beyond very simple tasks must be performed by a licensed electrician and may require permits and inspections.
HouseDoc’s electrical guidance is general and informational only and may not reflect your specific wiring, panel, or local code requirements. Before touching any electrical component, always turn off power at the correct breaker, verify power is off with an appropriate tester, and follow all manufacturer instructions.
If the issue involves your electrical panel, main service, new wiring, unknown circuits, repeated breaker trips, burnt or melted parts, or anything you don’t fully understand, do not proceed. Contact a licensed electrician. HouseDoc, its creators, and affiliates are not liable for any electrical injury, fire, or damage.
2) Plumbing / Water Damage Warning
High‑Risk Work – Plumbing & Water Damage
Plumbing work can cause flooding, mold, structural damage, and contamination if done incorrectly. Some plumbing work must be performed by a licensed plumber and may require permits.
HouseDoc’s plumbing guidance is general and informational only and may not match your specific piping, fixtures, or local plumbing code. Before loosening any fittings, ensure you know where and how to shut off water to the fixture and to the whole house, and be prepared to manage leaks or sudden water flow.
If the issue involves main supply lines, sewer lines, recurring sewage backup, hidden leaks inside walls or ceilings, or anything you cannot quickly control, stop and call a licensed plumber. HouseDoc, its creators, and affiliates are not responsible for any water damage, mold, or related losses.
3) Structural / Permits / Code Warning
High‑Risk Work – Structural & Code‑Sensitive Projects
Altering structural components or doing work that normally requires permits can cause serious safety issues and legal problems if done incorrectly. This can include removing or modifying walls, joists, beams, load‑bearing elements, stairways, decks, and certain exterior or foundation work.
HouseDoc’s guidance is not a substitute for engineering, architectural, or permit requirements and may not reflect your home’s actual structure or local building codes.
If a project could affect the strength or stability of your home, involves cutting or removing framing, or you are unsure whether a permit or inspection is required, do not proceed based on this app. Contact a licensed contractor, structural professional, or your local building department. HouseDoc, its creators, and affiliates are not liable for structural failures, collapses, fines, or code violations.
4) HVAC / Gas Appliance Warning
High‑Risk Work – HVAC & Gas Appliances
Heating and cooling systems, especially gas‑fired furnaces, boilers, and water heaters, can cause fire, explosion, carbon monoxide poisoning, and serious property damage if serviced incorrectly. In many areas, installation, modification, and major repairs to HVAC systems must be performed by a licensed HVAC contractor and may require permits and inspections.
HouseDoc’s HVAC guidance is general and informational only and may not match your specific equipment, venting, gas supply, or local code requirements. Never work on gas lines, combustion chambers, flue/vent pipes, or safety controls unless you are properly trained and licensed.
If you smell gas, suspect a carbon monoxide issue, see signs of overheating or burning, or the problem involves fuel supply, burners, heat exchangers, flues, or refrigerant lines, do not proceed. Shut the system off if it is safe to do so, leave the area, and contact your gas company or a licensed HVAC contractor immediately. HouseDoc, its creators, and affiliates are not liable for any injury, fire, explosion, or damage related to HVAC or gas appliance work.